Is this Castaways Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Castaways Resort have a swimming pool?

No, this Castaways Resort does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Castaways Resort?

Best-rates for the Castaways Resort starts from $159 per night with includes Air Conditioner, Security/Safety, Spa, Restaurant, Breakfast, Child Friendly, Balcony/Terrace, Bedding/Linens, Toiletries, Barbecue/Outdoor Cooking, Kitchen, Laundry, Parking, Wellness Facilities, Fireplace/Heating, Bar, Business Services, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Castaways Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Castaways Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Castaways Resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Castaways Resort?

Based on the information reported by the owner or manager, the Castaways Resort indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Castaways Resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Castaways Resort | Apartment in Lake Puketi

| 9.2 (345 Reviews) | 1 Bedroom 1 Bathroom 2 Guests

Lake Puketi Apartment | Castaways Resort

1 Bedroom Apartment in Lake Puketi

Luxury aparthotel with a full-service spa and a coffee shop
Guests of this beach aparthotel will appreciate convenient onsite amenities such as massage/treatment rooms and barbecue grills.
Each apartment provides a coffee/tea maker and free tea bags/instant coffee, plus free WiFi and an LCD TV with cable channels. Additional amenities include room service, a hair dryer, and a shower. Weekly housekeeping is available.
Castaways Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Lake Puketi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Air Conditioner

Heating

Air conditioning

Bathrooms

Free toiletries

Hair dryer

Shampoo

Shower

Toilet paper

Soap

Towels provided

Bedroom

Bed sheets provided

Breakfast available for a fee: NZD 20-40 per person

1 bar

Room service available

1 restaurant and 1 coffee shop/cafe

Kitchen

Coffee/tea maker

Free tea bags/instant coffee

Electric kettle

Laundry

Laundry facilities

Parking

Wheelchair-accessible parking and van parking available

Free self parking on site

Pet Friendly

Service animals only (pets not allowed)

Accessibility

Wheelchair-accessible registration desk height (inches): 34

Wheelchair-accessible van parking

Smoke-free property

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (with limits)

Stair-free path to entrance

Wheelchair-accessible parking

No elevator (single level property)

3 on-site accessible parking spaces

Wheelchair-accessible registration desk

Front entrance ramp

Activities

Archery on site

Entertainment

LCD TV with cable service

General

25 rooms

Built in 2004

English

Desk

3 meeting rooms

Conference center (646 square feet of space)

Guest Services

Children stay free (see details)

Cribs (infant beds): NZD 30 per stay

Limited housekeeping

Iron/ironing board

Banquet hall

Local meal delivery service

Concierge services

Front desk (limited hours)

Phone

Wedding services

Internet

Free WiFi

Outdoors

Garden

Barbecue grill

Terrace

Security/Safety

Fire extinguisher

Security system

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)

Smoke detector installed (host has indicated there is a smoke detector on the property)

First aid kit

Spa

Aromatherapy

Massages

Outdoor treatment area

Manicures and pedicures

Spa services

Body wraps

Spa treatment rooms

Full-service spa

Spa open daily

Ayurvedic treatments

Body scrubs

Couples treatment room(s)

Facials

Body treatments

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 6:00 pm minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. kids stay free! children 2 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available for nzd 30 per stay.

Payment Policy

Fee for full breakfast: approximately nzd 20 to 40 per person crib (infant bed) fee: nzd 30 per stay credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Smoking Policy

Smoking is not permitted

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has indicated there is a smoke detector on the property host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Johannes

Jan 10, 2026 01:11:53 PM

Review Score: 4

Summary: Castaways does not deserve its 5 stars. It feels more like a standard motel with large rooms and a nice view. The rooms were worn out, the TV lifting system which avoided the TV from blocking the view was broken, both toilets were loose from the floor, one lamp was broken, the windows were very dirty hiding the view that the TV didn’t spoil. The staff in the resection did not show any interest in providing service and just asked us to check with Chat GPT when we asked about some lokal recommendations. The breakfast was also disappointing and had instant powder coffee!

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Private bathroom, Number of bedrooms - 0, Square meters - 25, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet) Room Size: 969 square feet m² 2 King Beds 4 Twin Beds	General Dining table, Square feet - 969, Number of bedrooms - 2, Ping - 27.23, Dishwasher, Laptop-friendly workspace, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Washer/dryer, Laundry detergent, Private bathroom, Kitchen, Square meters - 90, Separate sitting area, Balcony, Oven, Bed count maximum 4, Ocean view, Bed count minimum 2
Deluxe Villa, 3 Bedrooms, Kitchen, Ocean View Room Size: 1722 square feet m² 3 King Beds	General Dining table, Square meters - 160, Dishwasher, Laptop-friendly workspace, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Washer/dryer, Laundry detergent, Private bathroom, Kitchen, Ping - 48, Square feet - 1722, Number of bedrooms - 3, Kitchen island, Separate sitting area, Balcony, Oven, Bed count maximum 3, Ocean view, Bed count minimum 3
Villa, 1 Bedroom, Kitchen, Ocean View Room Size: 969 square feet m² 1 King Bed	General Dining table, Square feet - 969, Number of bedrooms - 1, Dishwasher, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Washer/dryer, Laundry detergent, Private bathroom, Kitchen, Ping - 27, Square meters - 90, Kitchen island, Separate sitting area, Balcony, Oven, Bed count minimum 1, Ocean view, Bed count maximum 1
Villa, 2 Bedrooms, Kitchen, Ocean View Room Size: 1346 square feet m² 2 King Beds	General Dining table, Number of bedrooms - 2, Dishwasher, Laptop-friendly workspace, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Washer/dryer, Laundry detergent, Private bathroom, Kitchen, Ping - 38, Square feet - 1346, Kitchen island, Separate sitting area, Balcony, Square meters - 125, Oven, Ocean view, Bed count minimum 2, Bed count maximum 2
Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet) Room Size: 969 square feet m² 2 King Beds 4 Twin Beds	General Dining table, Square feet - 969, Number of bedrooms - 2, Ping - 27.23, Dishwasher, Laptop-friendly workspace, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Washer/dryer, Laundry detergent, Private bathroom, Kitchen, Square meters - 90, Separate sitting area, Balcony, Oven, Bed count maximum 4, Ocean view, Bed count minimum 2
Standard Studio, Kitchenette, Ocean View (Stylish Studio) Room Size: 323 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Roll-in shower width (inches) - 32, Number of bedrooms - 0, Wheelchair-width doorways, Kitchenette, Square feet - 323, Wheelchair accessible, Number of bathrooms - 1, Doorway wheelchair width (centimeters) - 81, Square meters - 30, Private bathroom, Doorway wheelchair width (inches) - 32, Bathroom grab bars, Ping - 9.08, Roll-in shower width (centimeters) - 81, Balcony, Bed count minimum 1, Ocean view, Roll-in shower, Bed count maximum 2