Holiday Inn Express & Suites Gillette by IHG | Hotel in Gillette
Hotel
9.2
(338 Reviews) |
1 Bathroom
Available rates:
Hotel in Gillette
Hotel in Gillette with free breakfast and a fitness center This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Holiday Inn Express & Suites Gillette by IHG offers 83 air-conditioned accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Gillette hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
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Amenities
Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 4 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 20.00 per day. free cribs (infant beds)!
Payment Policy
Pet fee: usd 75.00 per pet (varies based on length of stay) service animals are exempt from fees rollaway bed fee: usd 20.00 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
An off-leash area is available pets allowed for an extra charge of usd 75.00 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges masks are required at the property for guests without covid-19 vaccination safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)
Reviews
Jessica
Oct 13, 2025 07:41:32 AM
Review Score:
6
Summary: The room was great! The staff was understaffed and needs more support from upper management. Upon check in there was one person checking in for a full hotel, I was charged the wrong rate and he didn’t have time to correct it. The night clerk, I purchased two bottled drinks which should have been $5.00 total she was unable to ring it in and ultimately I paid $10 for 2 drinks. She was very kind but obviously stressed and had no help. The morning clerks, I approached about the wrong rate. They were happy to correct but unable to figure out how to correct it. It was later corrected by another staff. Another member of the morning clerk staff was unable to calculate change for a $20 and tried to give me back more, I gave back the difference and kindly said “you only owed me $13.50”
The staff was friendly and kind and always willing to help but had no support in a leadership manner to properly do their jobs.
I will absolutely continuing staying at Holiday Inn Expresses, however I recommend additional
Support to this particular property.
See All Reviews
Reviews
Jessica
Oct 13, 2025 07:41:32 AM
Review Score:
6
Summary: The room was great! The staff was understaffed and needs more support from upper management. Upon check in there was one person checking in for a full hotel, I was charged the wrong rate and he didn’t have time to correct it. The night clerk, I purchased two bottled drinks which should have been $5.00 total she was unable to ring it in and ultimately I paid $10 for 2 drinks. She was very kind but obviously stressed and had no help. The morning clerks, I approached about the wrong rate. They were happy to correct but unable to figure out how to correct it. It was later corrected by another staff. Another member of the morning clerk staff was unable to calculate change for a $20 and tried to give me back more, I gave back the difference and kindly said “you only owed me $13.50”
The staff was friendly and kind and always willing to help but had no support in a leadership manner to properly do their jobs.
I will absolutely continuing staying at Holiday Inn Expresses, however I recommend additional
Support to this particular property.
Jeanne
Sep 28, 2025 06:33:53 AM
Review Score:
10
Summary: The breakfast was good and they replenished the food.
Holly
Sep 22, 2025 08:22:27 AM
Review Score:
10
Summary: Wonderful place to stay…give it a 10. And, breakfast was amazing. Love the 2 people that prepare the food. They are a real asset to this hotel.
alan
Aug 9, 2025 09:10:09 PM
Review Score:
10
Summary: Very clran and very friendly staff!
Anthony
Aug 3, 2025 11:12:34 AM
Review Score:
10
Summary: After a few days in national park lodging, this felt like the Ritz! Super friendly staff, clean, fresh room, and a great breakfast. Highly recommended!
Henry
Jul 30, 2025 07:38:13 AM
Review Score:
10
Summary: Was a pleasant stay
Barbara
Jul 21, 2025 04:25:37 AM
Review Score:
10
Summary: We stay here every year and have never by disappointed.
Nick
Jul 6, 2025 08:00:51 AM
Review Score:
10
Summary: Our stay went great. The staff was helpful during check-in and made it very easy for our group. The beds were very comfortable and we loved having the extra fluffy pillows.
Jessica
May 29, 2025 01:23:12 PM
Review Score:
10
Summary: Everything was great except the pool is extremely small.