SureStay by Best Western North Vancouver Capilano | Hotel in North Vancouver

| 7.8 (738 Reviews) |  2 Bathrooms  28 Guests
Pemberton Heights Hotel | SureStay by Best Western North Vancouver Capilano

Hotel in Pemberton Heights, North Vancouver

Featuring a heated outdoor pool (Seasonal) and on-site restaurant, SureStay by Best Western North Vancouver Capilano is located at the foot of Grouse Mountain. Free WiFi is offered in all rooms. Vancouver city center is 4.3 mi away. A 32" flat-screen TV is offered in rooms at SureStay by Best Western North Vancouver Capilano. A work desk, ironing facilities and an in-room tea and coffee maker are included. All rooms have mini fridges. Our one bedroom suites also include microwave and two-burner hotplate for light cooking. De Dutch Pannekoek House is open on-site, serving a blend of Dutch and local breakfast meals. Lunch is also available. The Capilano Suspension Bridge is 1.2 mi away. The Vancouver Aquarium at Stanley Park is 12 minutes' drive from SureStay by Best Western North Vancouver Capilano.

SureStay by Best Western North Vancouver Capilano is located in North Vancouver.

This 70 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Fireplace/Heating, Guest Services, and several others. This is a 3 star rated property and has over 738 reviews with the average score of 7.8 . Coming to North Vancouver and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 70 Bedrooms Hotel if you want to learn more about this place in North Vancouver. These details are authentic, as they are provided by our partner, booking.com.

This SureStay by Best Western North Vancouver Capilano in North Vancouver is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay by Best Western North Vancouver Capilano”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
Security/Safety
Sports/Activities
Fireplace/Heating
Restaurant
Guest Services
Child Friendly
Internet

Facility Overview

Breakfast
  • Restaurant
Parking
  • Private Parking
  • Parking
  • Parking on site
  • Free parking
Activities
  • Golf course (within 2 miles)
General
  • Family rooms
  • Air conditioning
  • Smoke-free property
  • Designated smoking area
  • Non-smoking rooms
  • Heating
Guest Services
  • 24-hour front desk
  • Express check-in/out
  • Fax/Photocopying
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Payment will be taken directly by the property. in some cases, prior to arrival, the property may pre-authorize the credit card to confirm that it is valid. this can appear as a temporary reduction in the card's balance, but it is not the actual charge. for further details, contact the credit card provider, third party credit cards are not accepted. guest must present their own credit card along with photo identification at check-in, one parking spot per room reserved.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.77
Location:
8.33
Staff:
8.57
Facilities:
7.51
Comfort:
8.03
Cleanliness:
8.08
Greg
Jan 13, 2026 08:00:00 AM
Review Score:   7
Canada
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Double Room - Non-Smoking
Room Type: Quad
Room Size: 21 m2
2 Full bed(s) Bed
Double Room - Non-Smoking

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 22 m2
2 Queen bed(s) Bed
Queen Room with Two Queen Beds

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
Double Room with Two Double Beds
Room Type: Quad
Room Size: 21 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
One-Bedroom Suite
Room Type: Family
Room Size: 35 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Kitchen

Kitchen

Media & Technology

Cable channels

Services

Wake-up service
King Room - Non-Smoking
Room Type: Double
Room Size: 16 m2
1 King bed(s) Bed
King Room - Non-Smoking

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
Queen Room
Room Type: Double
Room Size: 14 m2
1 Queen bed(s) Bed
Queen Room

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
Twin Suite with Sofa Bed
Room Type: Double
Room Size: 31 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Twin Suite with Sofa Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
Queen Suite with Sofa Bed - Non-Smoking
Room Type: Double
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
King Suite with Sofa Bed and Kitchenette - Non-Smoking
Room Type: Double
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer

General

Ironing facilities

Media & Technology

Cable channels

Services

Wake-up service
Check Hotel Availability
Nightly rates from:
USD218
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